Blog

When Product Substitutions Can be Good for Your Business

Brand consistency is an important factor to success in the hospitality industry.  Customers will continue to return to an establishment if they know they can rely on a consistent experience each time they visit.  Striving for consistency can make many purchasing professionals sticklers for brand loyalty. However, there are times when product substitutions can not […]

Continue reading →

The Changing Role of Technology in Supply Chain Management

Technology has had a huge impact on the way hoteliers and others in the hospitality industry approach supply chain management. Thanks to new innovations in customer data and inventory tracking, purchasing specialists are able to create better systems for procuring their hospitality supplies. A more streamlined supply chain translates into lower operating costs that requires […]

Continue reading →

How Casinos Can Position Themselves as Health and Wellness Destinations

With endless amounts of food, drink, and entertainment waiting just beyond their doors, casinos are a huge draw for adults looking to have some fun. There is, however, a rising trend of guests looking for experiences beyond the buffets and rows of slot machines. Many customers are now calling for more health-centered dining and activity […]

Continue reading →

Reacting to Negative Online Reviews

Social media has made it easier than ever for a customer to share their opinions with the world, which can have a positive impact on your business. The majority of reviews posted online are favorable. Online review sites are a great way to get exposure for your restaurant, hotel, or other business. But what if […]

Continue reading →