As the hotel industry slowly climbs out of the cavernous vacancies left by the pandemic, “breakeven” has become the operator’s current goal, a means of hanging on until some sense of normalcy returns. Like most other businesses, hospitality has been hard hit with occupancy rates ranging anywhere from 48% to 50% from mid-July through October. […]
Continue reading →Traditionally, the pantry has been a resource to meet the needs of guests when they are looking for a light snack or quick meal. However, due to recent restrictions caused by COVID-19, the pantry has become a much more integral part of a hotel’s day-to-day operations. In fact, some experts believe that over the next […]
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Continue reading →Hotels must cater to a number of different customer groups. However, business travelers are a particularly lucrative market segment that hoteliers should be targeting with their marketing and services. While many leisure travelers will often look for ways to stretch their dollar, business guests tend to be more liberal with their spending. By understanding the […]
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Continue reading →The best way to help your guests start their day off right is by providing them with a great breakfast. In fact, many guests site quality breakfast options as one of their main reasons for re-booking at a hotel. However, creating a standout breakfast bar can be difficult sometimes. After all, you want to make […]
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