Not only is breakfast the most important meal of the day, but it’s also the number one meal eaten at hotels. There are many reasons why it’s critical for you to provide your guests with a great breakfast dining experience. Your guests expect quality and consistency between locations, including having a reliably delicious start to […]
Continue reading →Fresh Ingredients If you are a food service operator, purchasing the right ingredients at the right time is an ongoing challenge. External factors, such as weather (including the multi-year drought in California that was followed by unseasonable rain), pandemics, economic conditions, etc., impact commodity prices, while a young generation of consumers have fresh preferences. These […]
Continue reading →As a hotel general manager, you serve as its top executive, responsible for strategy, structure, budgets, people and financial outcomes. One minute you may be acting as concierge, the next, presenting your quarterly budget to top management and the next, helping a guest find a lost wallet. You’re constantly juggling the needs of various groups: […]
Continue reading →Two decades ago, only two U.S. states had legal gambling and 48 states outlawed it. Today, 48 states have some form of legal gambling. Only Hawaii and Utah do not. While the total number of gambling outlets has multiplied, the size of the overall gambling market has not. “The national casino market is saturated,” […]
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