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Don’t Blow It. Make a Safer Choice by Replacing Air Dryers with Paper Hand Towel Solutions

Remember the days when “customer service” was the keyword in the hospitality industry? Hotels, casinos, and restaurants spent days training staff on the many intricacies involved in ensuring their brand and business was noted for going the extra mile. Now, that same staff is learning the intricacies of hygiene. Making small changes such as replacing […]

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Decrease Hotel Operational Costs with the Help of Technology

Looking for ways to decrease hotel operational costs without decreasing the quality of service? Hotel operators focus on occupancy rates, average daily rates, and revenue per available room, which are three metrics used to determine success. In today’s current environment, where these three benchmarks have been drastically reduced, hoteliers are looking to increase each guest’s […]

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Maximize Hotel Convenience Store Sales with Grab and Go Items

As the hotel industry slowly climbs out of the cavernous vacancies left by the pandemic, “breakeven” has become the operator’s current goal, a means of hanging on until some sense of normalcy returns. Like most other businesses, hospitality has been hard hit with occupancy rates ranging anywhere from 48% to 50% from mid-July through October. […]

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Top 10 Things a Hotel Must Offer

If you are in the hospitality industry, then you know how important it is to offer the right amenities to your guests. Not only are complementary services important, but the types of services and amenities that you offer can make the difference between standing out from the competition and being just another hotel chain. In […]

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