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5 Customer Service Mistakes to Avoid

As a business in the hospitality industry, you know that one of the most important items that you provide is superior customer service. In the competitive world of hospitality, the level of customer service that you provide is what helps to set you apart from the competition. With that in mind, we’ll take a look […]

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How to Provide Superior Customer Service

As a business in the lodging industry, you are well aware of the importance of providing superior customer service. While you may already be offering great service, it’s a good idea to review some of the best strategies, and see where you stand against the competition. In today’s post, we’ll cover the five strategies you […]

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3 Objectives of Brand Awareness

Brand awareness refers to the percentage of customers who can recall your brand, and it gives your company an edge no matter what industry you’re in. You want to make sure that your brand awareness campaign is flexible enough to grow with your company so that you can make changes to it as necessary. In […]

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Purchasing Solutions for Colleges

Colleges and universities constantly need to procure various items to support academic, research, and public service programs. They also purchase goods and services that support a variety of day-to-day operations, including maintenance, student housing, food services, and bookstore operations. With so many moving parts, it’s important to make sure that your educational institution is utilizing […]

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