Looking to lower hotel food costs? Group Purchasing Organizations (GPOs) started in the healthcare industry and quickly spread to education, electronics, manufacturing, agriculture, and hospitality. While their services have expanded since their birth in 1910, most operate under one important premise—the diffused purchasing power of a group of businesses, when combined and leveraged, produces a […]

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Remember the days when “customer service” was the keyword in the hospitality industry? Hotels, casinos, and restaurants spent days training staff on the many intricacies involved in ensuring their brand and business was noted for going the extra mile. Now, that same staff is learning the intricacies of hygiene. Making small changes such as replacing […]

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Looking for ways to decrease hotel operational costs without decreasing the quality of service? Hotel operators focus on occupancy rates, average daily rates, and revenue per available room, which are three metrics used to determine success. In today’s current environment, where these three benchmarks have been drastically reduced, hoteliers are looking to increase each guest’s […]

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As the hotel industry slowly climbs out of the cavernous vacancies left by the pandemic, “breakeven” has become the operator’s current goal, a means of hanging on until some sense of normalcy returns. Like most other businesses, hospitality has been hard hit with occupancy rates ranging anywhere from 48% to 50% from mid-July through October. […]

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